Effective January 1, 2025

Hyphen Academy LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us when you book a tour to visit our school campus through our website.

1. INFORMATION WE COLLECT

When you use our website to book a tour, we collect the following personal information:

• Full Name

• Phone Number

• Email Address

• Class and Timeslot Preferences

We collect this information only when you voluntarily provide it to us through our online booking form or other communication channels. Additionally, we use Microsoft, Google and Facebook pixels to track onsite activity in order to optimize advertising spend.

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Schedule and confirm your tour appointment

• Communicate with you about your visit

• Provide updates or changes regarding your booking

• Respond to your inquiries

• Optimize advertising spend

• Provide customer support

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. DATA SECURITY

We take reasonable precautions to protect your personal information. Your data is stored in a secure environment and is accessible only to authorized personnel who need it to perform their duties.

However, please note that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee absolute security.

4. SHARING INFORMATION

Your information may be stored on trusted third-party vendors who help us operate our website or manage communications, subject to confidentiality agreements.

Furthermore, we may disclose information if required to do so by law or in response to valid legal process (e.g., a subpoena or court order).

5. YOUR CHOICES

You may opt out of receiving promotional communications from us at any time by:

• Clicking the “unsubscribe” link in an email

• Replying “STOP” to a text message

• Contacting us directly at [email protected]

Please note that even if you opt out of marketing communications, we may still send important transactional messages related to your scheduled tour or inquiry.

6. CHILDREN'S PRIVACY

Our website is not intended for children under 15, and we do not knowingly collect personal information from anyone under the age of 15.

7. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.

8. CONTACT US

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Hyphen Academy LLC

501 N Wymore Rd, Suite 100

Winter Park, FL 32789